Privacy Policy

Last updated: 24 December 2025

This Privacy Policy explains how RedDirt Group / RedDirt Trailers (“we”, “us”, “our”) collects, uses, stores and discloses personal information when you visit our website, make an enquiry, or interact with us online.

Who we are

Our website address is: https://www.reddirtgroup.com.au/

Business: RedDirt Group / RedDirt Trailers
Address: 2 Halley Road, Balcatta, WA 6021, Australia
Phone: 0412 941 275

What personal information we collect

Depending on how you interact with us, we may collect:

• Name, company name and job title
• Phone number and email address
• Enquiry details (for example trailer requirements, delivery location and other information you provide)
• Website usage data (for example pages visited, time on site, device type and approximate location)
• Any information you provide via forms, email, phone calls or messages

How we use your information

We use personal information to:

• Respond to enquiries and provide quotes
• Arrange delivery, pickup, or service-related communication
• Improve our website, products and customer experience
• Send updates where you’ve requested them or where permitted by law
• Protect our website from spam, fraud and misuse

Comments

If visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand website usage.

• If you leave a comment, you may opt-in to saving your name, email address and website in cookies. These cookies last for one year.
• If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we may set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
• If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

You can control cookies through your browser settings. If you disable cookies, some features of the website may not function as intended.

Embedded content from other websites

Pages on this site may include embedded content (for example videos, images, maps or articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including if you have an account and are logged in to that website.

Analytics and tracking

We may use analytics tools to understand traffic and improve the website. These tools may collect information such as your device type, browser type, pages visited and approximate location. This information is generally aggregated and used to improve performance and marketing.

Who we share your data with

We do not sell your personal information. We may share your information with trusted service providers where needed to operate our business, such as website hosting, email delivery, spam protection, analytics, and freight/logistics providers (where relevant to your enquiry or order).

If you request a password reset, your IP address may be included in the reset email.

How long we retain your data

• If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognise and approve follow-up comments.
• If you submit an enquiry, we may retain the information as long as necessary for customer service, quoting, record keeping, and legal obligations.
• For users that register on our website (if any), we store the personal information provided in the user profile.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact us:

RedDirt Group / RedDirt Trailers
2 Halley Road, Balcatta, WA 6021, Australia
Phone: 0412 941 275
Website: reddirtgroup.com.au