TERMS & CONDITIONS
CUSTOMER CARE
At RedDirt, our customers are at the heart of everything we do. We’re committed to providing exceptional service and ensuring your experience with us is seamless from start to finish. Whether you have questions about our products, need support with your trailer, or just want advice on the best solution for your needs, our friendly team is here to help. We take pride in being a family-owned business, and we treat every customer like part of the RedDirt family. Your satisfaction is our priority, and we’re always just a call or email away!
DEALER INQUIRIES
If you’re interested in becoming a dealer or joining the RedDirt team, we’re excited to explore the possibilities with you! As a RedDirt dealer, you’ll be offering high-quality, Australian-designed products built to withstand demanding conditions and tailored for diverse needs. We provide comprehensive support, including marketing resources, technical guidance, and competitive pricing to ensure your success. Join us in delivering reliable solutions to customers across Australia. For more information, please reach out to us at enquiries@reddirtgroup.com.au to discuss dealership opportunities and how we can work together to drive value for your customers.
PRIVACY & SAFETY
At RedDirt, we take your privacy and security seriously. We are committed to protecting your personal information and ensuring a safe, secure online experience. Any information you share with us is stored and handled with the utmost care, in line with privacy laws and regulations.
We use advanced encryption technology to protect your data during transactions, and we do not share or sell your personal details to third parties. Our team only uses your information to process orders, respond to inquiries, and improve your experience with us.
For your safety, our website is regularly monitored and updated to prevent unauthorised access. If you have any concerns or questions about your privacy, please don’t hesitate to contact us. We are here to ensure that your experience with RedDirt is as safe and secure as possible.
RedDirt Trailers—Your Privacy and Safety, Our Priority
PAYMENT METHODS
We offer a range of secure payment options for your convenience:
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Credit and Debit Cards: Visa, MasterCard, and American Express
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PayPal
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Bank Transfer
Please note that we do not accept cheques as a form of payment.
If you require financing, we can help! We offer flexible finance options to make your purchase easier.
All payments are processed securely to ensure your transaction is safe and smooth. If you have any questions about payment options, don’t hesitate to reach out to us.